Privacy Policy

Welcome to Aero Travel Mate, where we prioritise your privacy and trust above all else. This comprehensive privacy policy outlines the procedures and protocols we adhere to in collecting, utilising, and safeguarding your personal information when you interact with our website and services. Our commitment to transparency and security ensures that your data is handled with the utmost care and respect.

Information Collection

At Aero Travel Mate, we collect personal information to enhance your experience and provide you with exceptional service. When you visit our website, we may gather certain anonymous data, such as internet addresses, for analytical purposes. Please be assured that during this process, individual users remain anonymous.

For specific transactions, such as registering or purchasing goods/services, we may request personal details including name, date of birth, address, and credit card information. This information is collected solely for the purpose of fulfilling your requests and ensuring a seamless booking experience.

Information Usage

Your privacy is our top priority, and we handle your personal information with the utmost care and responsibility. We utilise the information we collect in the following ways:

Service Provision: Your information may be shared with our trusted suppliers (e.g., hotels, airlines) to facilitate bookings and reservations. This ensures that you receive the services and products you have requested in a timely and efficient manner.

Third-Party Services: In order to enhance our services and protect against fraudulent activity, we may share limited customer information with third-party service providers. These providers may include entities involved in credit card processing, financial analysis, call centre services, and marketing.

Marketing Communications: With your explicit consent, we may utilise your contact information for marketing purposes. However, you always have the option to opt out of receiving such communications at any time. Your preferences are important to us, and we strive to provide you with relevant and meaningful communication.

Information Sharing

Transparency is fundamental to maintaining your trust in us. We will always inform you when your personal data is shared with third parties, and you will have the opportunity to opt out of such sharing. Your personal information is never sold, traded, rented, or shared with third parties without your explicit consent, except as described in this policy.

Child Privacy

Aero Travel Mate is deeply committed to protecting the privacy of children. Our website is not intended for individuals under the age of 12, and we do not knowingly collect or store personal information from children under this age. Minors aged 12 to 17 must obtain parental or legal guardian consent before providing any personal information.

Data Security

We take the security of your personal information seriously and have implemented robust measures to protect it from unauthorised access, disclosure, alteration, and destruction. Our website utilises encryption technology and follows industry best practices to safeguard your data. Additionally, our employees undergo comprehensive training on data security and privacy practices to ensure the integrity and confidentiality of your information.

Your Rights

At Aero Travel Mate, we respect your rights regarding your personal information. You have the right to:

• Access your personal data and request information about how it is being used.
• Correct inaccuracies in your personal data.
• Request the deletion of your personal data under certain circumstances.
• Object to the processing of your personal data.

If you have any questions or concerns regarding your rights or our privacy practices, please don't hesitate to contact us.

Contact Us

We take the security of your personal information seriously and have implemented robust measures to protect it from unauthorised access, disclosure, alteration, and destruction. Our website utilises encryption technology and follows industry best practices to safeguard your data. Additionally, our employees undergo comprehensive training on data security and privacy practices to ensure the integrity and confidentiality of your information.